HPFT & Herts Help


Hertfordshire Partnership University Foundation Trust (HPFT) – as one www.hpft.nhs.uk

is the main Mental Health Service Provider in Herts, Norfolk & Essex for people with mental ill health, physical ill health and those with a learning disability. They provide a wide range of leaflets and their Key Publications for Carers in Mental Health include:

  • What you need to know about a Mental Health Act Assessment
  • Carer’s Handbook
  • Carer pathways
  • Triangle of Care
  • Interpretation of Confidentiality 2016 version
  • Carer’s Assessments
  • Carer Strategy “ Our Commitment to Carers” 2013 -2018 document
  • Patient Advice & Liaison Service and complaints team’s – Guide to making compliments and complaints
  • Having your say

Their web site is comprehensive and includes a useful section on explaining those annoying Acronyms and abbreviations


HertsHelp 0300 123 4044

If you need help and don’t know where to turn, if you have a question or problem, you can contact HertsHelp. They will listen to what you need and, if you would like them to, telephone people and make arrangements on your behalf. Or they can put you in touch with organisations that can help. They will then call you to make sure that you have found the help you need.