5th September 2019

Attending: Dick & Hazel L, Brian L, John I, Terry G, Sue C, Tim & Frances W, Angela D, Rod C, Thelma F, Ann R, Rod Michael, Angela T.

SpeakerRebecca Farmer from Turning Point Manager Complex Needs Team

Dick introduced Rebecca to the group and briefly described how they met at carers week in St Albans when the invitation to visit us came about.

Rebecca began by stating the she intended to talk informally about the Complex Needs Service and also provide an overview of how Turning Point works with their main client group of people in Herts who are 18+ with Social Care issues. Those with other needs will be referred to the appropriate services eg HPFT for Mental Health issues.  Typically Turning Point concentrates on getting clients to sort out their housing and benefits need for a degree of stability before directing them to those partners who can support and address Drugs & Alcohol or Mental Health issues.

Rebecca is the operations manager of their partnership contract funded by a block contract with Herts County Council.

Turning Point is in partnership with Herts Mind Network and another ??? who deals with Homelessness.

Working with an allocated worker they identify the client’s underlying issues, individual needs, priorities focussing on short term positive outcomes.  A person centred assessment approach.

Their staff comprises a mixture of both employed and volunteer –  including peer mentors and one staff member who takes the Dual Diagnosis lead.

Staff work closely with Hearts Help (who sometimes do home visits) the CAB and the Money Advice Unit.  Clients can self-refer on (01707891120) and at any one time they would typically have some 130 clients for their 14 or so staff. There is a waiting list.  The majority of their clients, as well as their housing and benefits issues have Drugs & Alcohol issues. This was once dealt with by Spectrum but is now CGL based in Stevenage and St Albans.

Turning point does not keep constant contact with clients who have moved on but if needs must clients can come back to the service for help again.

Rebecca was asked for her definition of an alcoholic and after looking it up on google she suggested it to be “the long term addiction or use of alcohol that  negatively affects ones finances job and life”.

Information received since the meeting from Rebecca is as follows:

Due to a high demand, we are temporarily closing the intake of referrals to Herts Complex Needs Service.  If you have made a referral in the last 8-10 months, we will process accordingly.

If you are a professional, we will be holding a stakeholders drop in session at CNS office on 24th September; 10am – 3pm.  (90 Peartee Lane, Welwyn Garden City. Herts.  AL7 3UL. ). If you would like to discuss referrals prior to this date, please contact the team and request to speak to Rebecca, Sue or a Senior Recovery Worker.

If you are a professional and would like to attend the drop in session, RSVP on 01707 891120 by 17/09/2019.

If you are looking for support / advice & information, please call the team on 01707 891120 and we will be able to provide telephone support.

Agenda items

Apologies: Carolyn G, Zib L, Geraldine M, Kevin M, Margaret I, Norma Y.

Minutes of last meetingThere were none as this was our June BBQ and a chat from Ann R

How to increase our numbers?

Terry introduced a short analysis of our current membership identifying that we have

  • 20 regular attending members
  • 3 occasional attending members
  • 8 non attending members some are still interested to receive the minutes

It was agree that we didn’t want too many new members due to restrictions of the accommodation but just a few more regular attenders would be ideal.

Francis was asked to report where we were with the production of a Display Poster and Leaflet.  Due to other pressures and priorities Francis stated that there had been no movement since the working party meeting when this was last discussed.  However, she did agree that the final versions would be available by January 2000 with the copy and design discussed and agreed by the group some time before.

Update of Officers involvement with HPFT

Ann R – talked a little about the upcoming HPFT Free, day long Recovery Conferences and distributed a card with venues and dates see below

  1. Woodson Park Ware SG12 0UQ Monday 7th October
  2. The Stanborough Centre Watford WD25 9JL Tuesday 8th October
  3. The Arts Leisure Centre, Stevenage, SG1 1LZ Wednesday 9th October
  4. The Colonnades AL 10 8YE Thursday 10th October

To register a place online or call 01727 804016, email hpft.recovery@nhs.net

Dick L – Reported that he had carried out interviews for both HPFT and CIH including interviewing Sam Slaytor who replaced James Holland.  He went on to say that he still attends the HPFT’s Quality and Risk Committee, some groups with HCC and &MIND and has attend training in spot the signs plus working with groups dealing with suicide.

Terry – reported that since our last meeting he had not been involved in very much but did say that at the last Carer’s Council that he attended, he met Sandra Brooks (our next speaker) for the first time and that she had been in post for only 13 weeks.

Upcoming events and speakers

Dicks Quiz Night – will be Saturday 5th October in Tring.  The price of each ticket is to be £8. The theme for the nights is “Anything Goes Except BREXIT”.  Dick reminded the group that monies resulting from running the event will be distributed to several charities with some £3-400 to come to the group’s account.

Upcoming speakers are

  • October – Sandra Brooks of the HPFT about her views of HPFT services as delivered
  • November – Will Davies of CIH about advocacy
  • December Christmas dinner
  • January Sam Slaytor of HPFT

Our Christmas dinner will be on the 5th December at The Plough Leverstock Green Road Hemel Hempstead at 7pm for 7:15pm.

Terry to email the Festive Party Menu and prices for members to select their preferences. We are hoping to get a minimum of 25 people to attend so spouses and or friends are very welcome.

Any Other Business

As Treasurer Tim recommended that we consider the price of our regular raffle tickets.  After some brief discussion it was agreed that we move to £1.50 per ticket starting at our October meeting.

Date of next meeting –3rd October 2019 Speaker Sandra Brook of HPFT